Privacy Policy

1. Overview

At Alvin MedCare (https://alvinmedcare.com/), your privacy and the confidentiality of your health data are of paramount importance. This Privacy Policy outlines how we collect, handle, protect, and process patient information when you interact with our website, request quotes, or submit medical inquiries.

2. Information We Collect

When you use our services, we may collect:

• Personal Contact Information: Name, email address, phone/WhatsApp number, and country of residence.
• Health & Medical Records: Medical histories, scans (MRI/CT), doctor prescriptions, and clinical notes shared voluntarily to evaluate treatment options.
• Log & Analytics Data: IP addresses, browser type, referral URLs, and pages visited, used to improve user experience and Google Ads measurement.

3. How We Use Your Data

We use your information strictly for:

• Facilitating medical opinions and cost estimates from partner hospitals (e.g., Apollo, Fortis, Max, Medanta).
• Assisting with Indian Medical Visa documentation and invitation letters.
• Arranging logistical support (airport transfers, accommodation, language interpreters).
• Communicating treatment progress and appointment schedules.

4. Data Confidentiality & Security

We do not sell, rent, or trade your personal or medical information to third-party marketers. Your medical records are only disclosed to qualified medical professionals and hospital clinical coordinators who are bound by strict medical confidentiality agreements.

5. Contact Information

If you have any questions about this Privacy Policy or wish to delete your submitted records, please contact us at:

Alvin MedCare
131/1 Picnic Garden Road, Kolkata - 700039, India
Email: assist@alvinmedcare.com
Phone: +91 8777 562 190
Viber: +91 6290741821